Incorrect unread message counts

We have a strange issue where upon logging into hipchat, the unread message counts on each room says 99+.  This is clearly wrong.  Unread message count should actually be way less than that.

This happens when running the windows desktop version (4.29.1662.0) but not the browser version.

Not sure what causes this issue.    We do tend to run hipchat on multiple pc's. Please advise.


Windows 10






1 answer

0 vote

Hi Scott,


This is indeed an issue, so could you reach out to our support for further investigation? You can raise a support ticket at:


Look forward hearing from you.

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