It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Incorrect unread message counts

We have a strange issue where upon logging into hipchat, the unread message counts on each room says 99+.  This is clearly wrong.  Unread message count should actually be way less than that.

This happens when running the windows desktop version (4.29.1662.0) but not the browser version.

Not sure what causes this issue.    We do tend to run hipchat on multiple pc's. Please advise.

 

Windows 10

 

 

 

 

 

1 answer

0 votes
Syahrul Atlassian Team Aug 04, 2017

Hi Scott,

 

This is indeed an issue, so could you reach out to our support for further investigation? You can raise a support ticket at:

https://support.atlassian.com/contact/#/

 

Look forward hearing from you.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Hipchat

Hipchat Cloud and Stride have reached End of Life (updated)

All good things come to an end - thanks to all our customers and partners who have been along the Hipchat and Stride journey with us.  As of Feb 15th 2019, Hipchat Cloud and Stride have reached ...

35,235 views 9 8
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you