It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Inability to create a room

This question is in reference to Atlassian Documentation: Chat in rooms

Cannot create a room. If I cannot create a room, this software is basically useless to me.

2 answers

1 vote
evanmichner Atlassian Team Feb 27, 2017

Pete – Also, you may want to check with your admin to make sure your team doesn't have that setting disabled. There are some use cases in which an admin disables the ability to create rooms due to regulatory, security, etc reasons.

 

danny Atlassian Team Feb 27, 2017

(facepalm), Sorry Pete, I should have thought of that admin setting. Chances are, that's what's preventing you from creating your own rooms.

0 votes
danny Atlassian Team Feb 26, 2017

Hi Pete, sorry you're having problems with that. That is definitely a main use case of our product and it should be working for you. There are at least 2 different spots you can create a room from our desktop clients. the easiest to find is probably the one at the bottom of the rooms list which is in the left side bar. It says "Create a room".

If you've found that and for some reason it is not working for you, please contact our support team at https://support.atlassian.com/customer/servicedesk-portal?utm_source=landingpage#HipChat and they'll get it sorted out.

 

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Hipchat

Hipchat Cloud and Stride have reached End of Life (updated)

All good things come to an end - thanks to all our customers and partners who have been along the Hipchat and Stride journey with us.  As of Feb 15th 2019, Hipchat Cloud and Stride have reached ...

35,196 views 9 8
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you