Hi Pete, sorry you're having problems with that. That is definitely a main use case of our product and it should be working for you. There are at least 2 different spots you can create a room from our desktop clients. the easiest to find is probably the one at the bottom of the rooms list which is in the left side bar. It says "Create a room".
If you've found that and for some reason it is not working for you, please contact our support team at https://support.atlassian.com/customer/servicedesk-portal?utm_source=landingpage#HipChat and they'll get it sorted out.
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Background While our Hipchat server environment was reliable and performing well, as a significant and growing part of our business, the need to leverage the benefits of Hipchat Data Center&nbs...
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