Hey @Jason Kleinman
Please open a support ticket at HipChat Support with the email address you used. We can release that email again to be used elsewhere. Only the administrator of the HipChat group which you're trying to join can either add you to the group or provide the correct steps such as HipChat URL signup, invite URL, etc.
I hope the above helps
...have mention name FirstnameLastname. Fe.: @MaartenCautreels This certainly helps to know who is being mentioned in a conversation. Imagine your colleague sends the following message...
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