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If I shut computer app down (computer shut off), Android app logs me out and I can't get back in

I run the Hipchat app on both my Windows laptop as well as my Android. When I shut down my computer, the app on my Android logs me out and I cannot log back in.

I've checked all of the available settings, and I've explored all of the available touchpoints in both apps to no avail.

Please tell me I do not have to keep my computer running 24/7 in order to remain connected to my team when not at my computer?

1 answer

0 votes

Where are you running the Hipchat Server?  Is it Cloud, or on your machine, or in a data centre?

Them no, something odd is set up on your computer.  If I log out of hipchat on this laptop, or shut it down, I remain connected on my Android phone.

Can you re-login on the phone after it bins you while the computer is shut down?

Hipchat wasn't allowing me to re-login, no.

I went ahead and did a reinstall and it appears that may have done the least so far.

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