It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

If I shut computer app down (computer shut off), Android app logs me out and I can't get back in

I run the Hipchat app on both my Windows laptop as well as my Android. When I shut down my computer, the app on my Android logs me out and I cannot log back in.

I've checked all of the available settings, and I've explored all of the available touchpoints in both apps to no avail.

Please tell me I do not have to keep my computer running 24/7 in order to remain connected to my team when not at my computer?

1 answer

0 votes

Where are you running the Hipchat Server?  Is it Cloud, or on your machine, or in a data centre?

Them no, something odd is set up on your computer.  If I log out of hipchat on this laptop, or shut it down, I remain connected on my Android phone.

Can you re-login on the phone after it bins you while the computer is shut down?

Hipchat wasn't allowing me to re-login, no.

I went ahead and did a reinstall and it appears that may have done the trick...at least so far.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Hipchat

Hipchat Cloud and Stride have reached End of Life (updated)

All good things come to an end - thanks to all our customers and partners who have been along the Hipchat and Stride journey with us.  As of Feb 15th 2019, Hipchat Cloud and Stride have reached ...

35,188 views 9 8
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you