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  • I have been trying to use Stand Up and Trans bots but I keeping having to install them fresh each day, any one else encounter this issue?

I have been trying to use Stand Up and Trans bots but I keeping having to install them fresh each day, any one else encounter this issue?

Steven Codd
Steven Codd Nov 14, 2016
 
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Patrick Streule
Patrick Streule Atlassian Team Nov 16, 2016

Hi Steven,

Do you have to install them fresh because they disappear? Or do they stop working (e.g. the Stand-up sidebar is not loading anymore)?

Regards,

Patrick

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Steven Codd
Steven Codd Nov 17, 2016

The latter, they remain in sidebar but do not work

Steven

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Steven Codd
Steven Codd Nov 21, 2016

...any suggestions, Patrick?

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Patrick Streule
Patrick Streule Atlassian Team Nov 21, 2016

I must say that I I don't know what could be causing this. It sounds like the tokens that we generate for the sidebar contents are somehow expiring or otherwise invalid, but I cannot reproduce that with e.g. Stand-up.

I think your best bet is to contact HipChat Support, maybe they have had similar cases and would be able to help you.

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