I have been trying to use Stand Up and Trans bots but I keeping having to install them fresh each day, any one else encounter this issue?

[Patrick Streule]

Hi Steven,

Do you have to install them fresh because they disappear? Or do they stop working (e.g. the Stand-up sidebar is not loading anymore)?

Regards,

Patrick

[Steven Codd]

The latter, they remain in sidebar but do not work

Steven

[Steven Codd]

...any suggestions, Patrick?

[Patrick Streule]

I must say that I I don't know what could be causing this. It sounds like the tokens that we generate for the sidebar contents are somehow expiring or otherwise invalid, but I cannot reproduce that with e.g. Stand-up.

I think your best bet is to contact HipChat Support, maybe they have had similar cases and would be able to help you.