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I don't see anywhere the text: View your chat history

This question is in reference to Atlassian Documentation: Delete messages and files

I do not see the option (both in browser and desktop app) "View your chat history". I tried using the command /clear but it does not work.

 

1 answer

2 votes

Farhan, we are going to update our documentation to make it more clear, sorry about that. In the mean time, here is a video that shows how to do it step by step. Hope this helps. This method should work from the web client or a native desktop client.

http://screencast.com/t/x9lzv6Bg

Thanks, it worked. But after deleting the message, I can still see it. I had to close that chat with that person and search his name again to open and see that the message is in fact deleted.

What if that person does not do that? He can see that deleted message on his app?

What if that person does not (close chat and reopen it)? He can see that deleted message on his app?

That is correct Farhan, all users already in the chat (whether it be a 1-1 or group chat) will see the deleted message until he or she closes the chat and then reopens it. Reloading it will cause that history to be fetched again and this time we'll only display the messages that have not been deleted.

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