I cannot make a new account or log in with specific email address.

I cannot make a new account or log in. My work-email adress is both "not reckognized" and "Allready have an account for this email". Trying to sign up for afklm.hipchat.com. I can email my work-address to the support desk?

1 answer

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Shayne Covey Atlassian Team May 30, 2017

I would recommend reaching out to the support team at https://getsupport.atlassian.com/ for help with this one. They should be able to look up your email and help move you in the right direction.

Note: You'll be asked to sign into id.atlassian.com to file your support ticket. If you already have an Atlassian ID but don't remember your password, there's a "Having trouble logging in?" link near the bottom of the log in screen.

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