I can't disconnect chat sessions.

I got a error and can't disconnect chat sessions...

スクリーンショット 2016-06-07 11.24.06.png


スクリーンショット 2016-06-07 11.18.10.png

1 answer

0 votes
Edwin Ho Atlassian Team Jun 06, 2016

Hi Miho.

We've just disconnected those rogue sessions on your behalf. Please reach out to HipChat Support channel at help.hipchat.com if you're still experiencing any login issues. It'd be great if you can let us know what you did before you encountered this issue. smile

 - Edwin

Thank you for your quick response!

I can use hip chat smile

@Edwin Ho I also have similar problem, can't disconnect my sessions


hi @Edwin Ho I'm having the same problem too. Any chance we can fox this? thanks

Joe Wai Tye Atlassian Team Jun 08, 2016

Hey there @Milky Dapon I cleared off the rogue sessions for your account, you should be able to login fine now smile As Edwin mentioned, if you have any other issues (or if it still happens), feel free to reach out to us via help.hipchat.com.


@Ramesh Pidikiti I found a couple of accounts with that name but neither of them seems like they were facing the problem though. If the problem is still happening, please raise it up in help.hipchat.com, as we're going to need your email to pinpoint your account and disconnect the rogue sessions.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Aug 10, 2018 in Hipchat

What should I think about when migrating HipChat to Slack?

...from the beginning. We have built up a lot of content in HipChat, with it being a core tool in our distributed company model. While it is true that we didn’t need to move to Slack immediately, we felt it...

496 views 1 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you