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I can't delete my messages from 1 on 1 chats. There's no "X" when I hover.

The Delete messages and files article claims that I may delete 1 on 1 chat messages (that I've sent).

However, it does not seem to be the case.  Navigating, via the hipcat web interface, to People / <Person I chatted with> / Chat History, In both Firefox and Chrome, when hovering over a message I sent, I see no X or other means to delete it.


1 answer

0 votes
Sabrina Atlassian Team Mar 31, 2016

Hi Johnny,

Your admin may have changed the permissions so only admins can delete messages. 

Or, if you searched for the message, click the View link above it and hover over the message. The X appears to the left of your name. 

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