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  • I am trying to create a private based chat so our clients and customers can not see each others contact details in this possible?

I am trying to create a private based chat so our clients and customers can not see each others contact details in this possible?

Hi i am looking to use Hip Chat app for our business where we can allow clients and customers to join with no contact information to be seen like private chat on our network, they can not communicate privately with each other only in the chat room they have been invited by admin/owner, obviously the owner and admin can manage and see every one and there details, is this some thing that can be done as we are looking for a private chat as we wish to have a rooms full with our customers and suppliers but they share and discuss information however unless they type there contact details there is no way for them to find out there contact details. 

1 answer

2 votes
ramiro Atlassian Team Mar 15, 2017

Have you tried setting up rooms with guest access enabled? That would allow you to invite people to your group, while limiting their access to a single room at a time.

Hope it helps! 

danny Atlassian Team Mar 20, 2017

One thing to be aware of though is that chat history will not persist for a guest user after he or she leaves the room and then comes back into it. All messages they write in session 1 will be gone in session 2. And when they start session 2, they will not see any previous messages from other users, they'll be starting new every time.

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