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I am so lost, I need to download what I have archived and digging through so much information I am fearful I may do something to lose data. Help

This question is in reference to Atlassian Documentation: Contacting HipChat Server Support

I am so lost, I need to download what I have archived and digging through so much information I am fearful I may do something to lose data.  Help

1 answer

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David Maye Atlassian Team Jul 14, 2015

Hi,

It may be better to contact HipChat support, so we can help you directly with your issue. Please shoot an email to server-support@hipchat.com with as much info on what you are seeing and use case. Please also include HC Server version and any recent changes/modifications/upgrades that were made.

Cheers!
-David 

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