Please make sure that notifications are correctly set in your browser.
For Chrome, you can find instructions how to set that here: https://support.google.com/chrome/answer/3220216?hl=en
For Firefox, instructions on where these options are stored/blocked are here: https://support.mozilla.org/en-US/questions/997362
For Safari, open up the browser, then select SAFARI -> PREFERENCES -> NOTIFICATIONS and they can be managed there.
You want to make sure that the HipChat web app isn't being blocked and that browser notifications are enabled.
Please note: allowing popup's in Chrome is NOT the same thing, that setting is to allow popups from websites popup on your screen (usually recommended to keep those blocked).
HipChat Server Support Engineer | Atlassian
Earlier this year we made the difficult decision to discontinue our team messaging tools, Stride and Hipchat. The end of life date for Stride and Hipchat Cloud is quickly approaching - February 15, 2...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs