How to set default room(s) for new users in HipChat?

Hi! Our team uses HipChat (free version) for internal chatting.

Previously, when inviting a new user to the team using the default invite link, the user was automatically added to a default room (with the same name as the team) upon connecting for the first time, and greeted with the welcome message ("Hi @new ! Welcome to Hipchat. You can @-mention me by typing @HipChat and I'll tell you what HipChat can do!").

We did some housekeeping and renamed that room to something else. Now, new users no longer join this room automatically upon connecting for the first time. We tried reverting the room name but alas, it doesn't seem to work. What's interesting is that if a new user manually joins the room, it still greets them with the welcome message...

How could we fix this? Having at least one default "autojoin" room for new users is very handy. I will extend my question a further bit and say that having multiple "autojoin" room would be even better!

Thanks smile

2 answers

Thanks for the heads up!

I can't believe that a simple flag such as, "set default room" doesn't exist in the admin area! :/

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Jun 19, 2018 in Hipchat

Moving from Hipchat to Stride? Here’s what you’ll love

Heya, Hipchat friends! We’re so happy you’re checking out   Stride. Whether you know it or not, you have been instrumental in making Stride come to life. Every feature, design, and functionality...

17,413 views 4 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you