It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How to see the offline members in my Hipchat room sidebar?


1 answer

1 vote
M.Rey Atlassian Team Dec 20, 2016

Hello Kankanala,


Well there's a couple of things to consider when looking for 'offline members'. 

  1. If you're in a public room, when a user is offline line they essentially 'leave the room'. So you won't see members that are offline in public rooms. 
  2. If it's a private room, you should see all members in the side bar whether offline or online. 
  3. If a user has a mobile device, it will show a cell phone icon by the user when they're offline.

Hope that makes sense, let us know if there's anything else we can help with.





No, it does not make sense.

There is a difference between someone is offline and someone is not joined to a public room.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Hipchat

Hipchat Cloud and Stride have reached End of Life (updated)

All good things come to an end - thanks to all our customers and partners who have been along the Hipchat and Stride journey with us.  As of Feb 15th 2019, Hipchat Cloud and Stride have reached ...

35,183 views 9 8
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you