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How to see the offline members in my Hipchat room sidebar?

 

1 answer

1 vote
M.Rey Atlassian Team Dec 20, 2016

Hello Kankanala,

 

Well there's a couple of things to consider when looking for 'offline members'. 

  1. If you're in a public room, when a user is offline line they essentially 'leave the room'. So you won't see members that are offline in public rooms. 
  2. If it's a private room, you should see all members in the side bar whether offline or online. 
  3. If a user has a mobile device, it will show a cell phone icon by the user when they're offline.

Hope that makes sense, let us know if there's anything else we can help with.

 

Regards,

M.Rey

 

No, it does not make sense.

There is a difference between someone is offline and someone is not joined to a public room.

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