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How to poll HipChat chat history with JavaScript?

I'm building a HipChat API with JavaScript which I need for a separate HipChat WebClient. I do not want to include HipChat by iframe.

Do anyone know which is the best way to poll the chat history with javascript?

Something like that only better...

setInterval(function() {
}, 1000);
function getHistory() {
	// load chat history by XMLHttpRequest (REST)

1 answer

0 votes
Anatoli Atlassian Team Aug 07, 2016

Hi Bastian,

The REST API for retrieving history is described here. In general we don't have public APIs for writing clients, we do have APIs to integrate with HipChat - you can potentially use them for some of the functionality but other, like listening to direct messages, would not be available.

You can try to reverse engineer HC clients but be aware that the communication calls between Client and server are not considered public APIs and are subject to change.


Why are you trying to develop a separate client? what's your usecase? Maybe we can help with ideas...

We want to integrate HipChat in our Scroll Viewport Website as a support chat for anonymous users. For every support case, a new room is created and the anonymous user is invited. Also a support staff is invited to the support room. The chat window should be kept very minimal. And that does not work with the iframe integration. Or?

Maybe it is possible to hide the sidebars (roster, files, ...) by default? 

Anatoli Atlassian Team Aug 08, 2016

Right, you are doing something similar to what smooch have done (they have done it in mobile). Yes, you can do it as an add-on and develop a very simple web chat UI that would communicate to your add-on and receive/send the messages. The add-on itself sits in the middle and routs the messages to the right room or webchat UI.

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