How to poll HipChat chat history with JavaScript?

I'm building a HipChat API with JavaScript which I need for a separate HipChat WebClient. I do not want to include HipChat by iframe.

Do anyone know which is the best way to poll the chat history with javascript?

Something like that only better...

setInterval(function() {
}, 1000);
function getHistory() {
	// load chat history by XMLHttpRequest (REST)

1 answer

0 votes

Hi Bastian,

The REST API for retrieving history is described here. In general we don't have public APIs for writing clients, we do have APIs to integrate with HipChat - you can potentially use them for some of the functionality but other, like listening to direct messages, would not be available.

You can try to reverse engineer HC clients but be aware that the communication calls between Client and server are not considered public APIs and are subject to change.


Why are you trying to develop a separate client? what's your usecase? Maybe we can help with ideas...

We want to integrate HipChat in our Scroll Viewport Website as a support chat for anonymous users. For every support case, a new room is created and the anonymous user is invited. Also a support staff is invited to the support room. The chat window should be kept very minimal. And that does not work with the iframe integration. Or?

Maybe it is possible to hide the sidebars (roster, files, ...) by default? 

Right, you are doing something similar to what smooch have done (they have done it in mobile). Yes, you can do it as an add-on and develop a very simple web chat UI that would communicate to your add-on and receive/send the messages. The add-on itself sits in the middle and routs the messages to the right room or webchat UI.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Aug 10, 2018 in Hipchat

What should I think about when migrating HipChat to Slack?

...from the beginning. We have built up a lot of content in HipChat, with it being a core tool in our distributed company model. While it is true that we didn’t need to move to Slack immediately, we felt it...

489 views 1 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you