I just installed JIRA Service Desk and I want to use HipChat as well. We've been using HipChat as part of a customer team for one of our vendors. Now, whenever I go to HipChat, I can only get to our vendor's instance of HIpChat.
How can I get to and set up and configure my company's instance of HipChat?
You can create your own HipChat group at www.hipchat.com as it is free for unlimited users with the Basic tier. If your email address was used to sign up for another HipChat group, then you have two options. You can sign up for a new HipChat group using another email address or you can contact the admin of the previous HC group and ask them to delete your account (assuming you no longer need it). This will free up the email address to be used in another HC group.
We also have HipChat Server beta available (free until March 31st) which you can sign up for at www.hipchat.com/server. If you're interested, you can look through the install guide here. Please note that when HC Server is released, there will not be a 'free' tier as with the HipChat.com service and we haven't announced pricing publicly yet.
Hope this helps! If you have any issues, you can always contact us at firstname.lastname@example.org.
Atlassian HipChat Support
All good things come to an end - thanks to all our customers and partners who have been along the Hipchat and Stride journey with us. As of Feb 15th 2019, Hipchat Cloud and Stride have reached ...
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