How to fix problem with notification?

Hello,

Is it possible to turn on notifications in HipChat for iOS? 

And it is problem when one account using on two devices in the same time. There is no any notifications on one of them.

Any way to fix this?

Thank you!

2 answers

Can somebody help me, please?

Hi Alexander,

Push notifications will happen if all of the other apps are either offline/away/idle. You need to make sure there aren't any open sessions under your account here and the iOS app must be running on the background. See here for details: http://help.hipchat.com/knowledgebase/articles/64430-how-do-notifications-work

 

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