This question is specific to HipChat, but there was no tag for it. Sorry if that caused confusion.
I have an attachment in HipChat desktop application which, upon click does not load a preview. However, when I use the web application with internet explorer, it does no problem. Is there some setting in the desktop app I need to enable?
The attachment should appear in a lightbox preview when you click on it in the desktop client. There isn't a setting to turn that off.
You mention an attachment, it it every attachment that won't preview or is it one attachment? Also, I asked HipChat support and they were curious what file type it is, .pdf, .png, .doc etc?
I just previewed a .pdf in the HipChat desktop client Version 220.127.116.110 for Mac and it worked.
Please let me know: If you try with a different .pdf does the preview work? Do you have the latest client for your desktop OS? (Doing my best to isolate the issue :) )
Below is a screenshot. I uploaded 3 files: 2 pdf, image and docx. The image works, docx and .pdf's doesnt work neither. One is 100K and the other 1.3MB.
I downloaded the app from the hipchat website 2 weeks ago, so I suspect it is up to date. Can I update it from within the application?
Earlier this year we made the difficult decision to discontinue our team messaging tools, Stride and Hipchat. The end of life date for Stride and Hipchat Cloud is quickly approaching - February 15, 2...
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