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How to deploy HipChat AWS CloudFormation

Mcorp1 Mcorp July 5, 2018

Hi!

I am deploying hipchat with this link:

https://s3.amazonaws.com/hipchat-server-stable/dc/production/templates/quickstart-hipchat-master.template

I try to the regions describe at documentation link, https://confluence.atlassian.com/hipchatdc3/hipchat-data-center-supported-platforms-939943186.html, and got Failed/Rollback at all of then.

I received diferent errors on each region

Anybody have success on deploy through AWS CloudFormation?

With region to use?

Any Advice?

TKS!!

1 answer

1 vote
AhmadDanial
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 5, 2018

Hi there.

Let us try to understand the issue a little bit better by understanding the error that you are seeing when the deployment failed.

Firstly, ensure that you have the disable the Rollback option as mentioned in the Deploy Hipchat Data Center on AWS documentation:

If you are troubleshooting a CloudFormation based deployment, you might want to select "disable rollback". See the AWS Cloud Formation troubleshooting guide for more information.

After that, let us look at the guide provided by Amazon to understand why the deployment failed - Troubleshooting AWS CloudFormation. Can you share what error you are seeing AWS CloudFormation console under the Events tab? If possible, can you extend the message so we can gather more details on the error as well?

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