Thanks for reaching out!
If you have your HipChat account registered under one of the HipChat groups, you should be using your Atlassian account credential (https://id.atlassian.com) to login to your account and team.
If that's not the case or you still have issues accessing your HipChat account, contact us at https://support.atlassian.com/contact/ and let us know your email address so that we can lookup for you.
Hope this helps!
Earlier this year we made the difficult decision to discontinue our team messaging tools, Stride and Hipchat. The end of life date for Stride and Hipchat Cloud is quickly approaching - February 15, 2...
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