I have been running Hipchat free version and now want to host a Hipchat server locally.
How much is it per user? What software and/or licenses will I need?
I saw there is a Hipchat OVA for VMware. Is that free to run without having to install an Operating System?
As you are hosting on premise, you will need HipChat Data Center.
1-10 users is $10 monthly
11 - 25 Users is $1,800 monthly
26-50 Users is $3,300 monthly.
Further pricing can be found on:
The VMWare image actually comes with a '64-bit OS base on Ubuntu defaulting to 4GB RAM and 4 vCPU and 74GB of storage capacity' (this is open source and free).
You will also need to configure an external datasource (Postgresql).
On top of the answer provided by Steven, you are also required to deploy external Redis, Shared file system, and a load balancer / proxy (This entirely depends on your set up, 3 node vs 1 node). It is important for you to go through the Deployment options and sizing guidelines for Hipchat Data Center page to understand your business requirement and decide which one suits you best.
There are two products being referenced here:
- HipChat Server (which Steven linked a doc regarding the VM and default settings)
- HipChat Data Center (which Ahmad referenced with installing Redis, NFS4 share, etc)
Please note that these are two different products with two different use cases.
- HipChat Server is meant for small to medium sized teams (~2k users or less) and includes all of the database and file storage server software inside the appliance (whether it's OVA or via AWS). See: https://confluence.atlassian.com/hc/hipchat-server-documentation-331912671.html for documentation on HipChat Server.
- HipChat Data Center is geared towards enterprise environments and is much more technical and requires the admin to already have Redis/NFS4/LB/PSQL available for HipChat to hook into. See: https://confluence.atlassian.com/hipchatdc3/hipchat-data-center-documentation-907350408.html for documentation on HipChat Data Center.
As an additional note: HipChat Server will reach end of life in 2019 and no longer be supported by Atlassian. However, due to the perpetual licensing, you can run HipChat Server even after the EOL if you choose to, just with no support from us (but you can still use community!).
Please be aware that after the license expires (or after EOL) that push notifications will no longer work, new users cannot be added and support will be no longer offered.
Hope this clarifies!
HipChat Server/Data Center Support Engineer | Atlassian
It will definitely be a Hipchat SERVER not Datacenter product. It looks like pricing is for Datacenter? Is it the same as SERVER? About $6000 for 150 users?
Is the license purchase an annual renewal? Is it the same price every year regardless of whether it is a new purchase or a renewal?
What happens after Hipchat Server if I fail to renew? Does it still continue to work (but with no more support)?
What happens if I need to add more users than my original license after Hipchat Server EOL?
Is Stride the new product replacing Hipchat Server?
Allow me to address the questions that you have here.
Hope that helps!
Thanks for your response.
I understand that the new pricing will reflect Datacenter now. I meant to say 100 users not 150. Hence the approx cost of ~$6000 or more.
Is it absolutely mandatory to run a reverse proxy, Datastores host with redis, NFS4, postgres, etc in order to run HipChat Datacenter? Because I am running the evaluation right now from the OVA and it works fine all in one package.
Hipchat Server doesn't require those preexisting requirements but it will fall out of support very soon due to a shift toward Datacenter. But I can still continue using HipChat Server so as long as the license is renewed annually. The product will continue to function. The only thing is support will only be available through community.
If so, final question is, does Stride support any sort of archiving (for purposes of maintaining compliance etc)?
Also will Stride replace HipChat Datacenter? Or that is just a totally different product?
Because if Datacenter is going to get phased out one day soon (just like Server), would it make sense to go towards Stride?
You are welcome. Please refer to the answers below:
Meanwhile, may I know if you have given Stride a try?
All good things come to an end - thanks to all our customers and partners who have been along the Hipchat and Stride journey with us. As of Feb 15th 2019, Hipchat Cloud and Stride have reached ...
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