How does HipChat on Linux determine idle status?

So my HipChat client on Linux never seems to go idle. This causes messages that are sent to me at night (a non-trivial number of them because of time-zone differences) to always be sent to my Linux box instead of my phone or my email. I have a strong feeling that this is something wonky with my setup, since I'm using anything but the traditional flavors – specifically I'm running ArchLinux, AwesomeWM, and slock as my screen locker. I'm pretty sure one of the things is not sending a D-Bus message or dropping a file somewhere to tell the rest of the programs that I'm no longer at the computer. I think I can figure out what's happening if I can track backwards from where HipChat wants to find the idle status

The HipChat client I'm using is 4.29.4.1662-1 (from AUR)

1 answer

This widget could not be displayed.

Unfortunately, there are some known issues with detecting idle on certain flavors of Linux. We have a public issue for it at https://jira.atlassian.com/browse/HCPUB-2071.

You can also contact support@hipchat.com and our team will help try to diagnose what might be going wrong in your specific instance. Sometimes, it can be a server-side session problem interfering with your idleness, so that might be your best bet.

Hi, I contacted Atlassian Support as well, but were forwarded to these forums in the end. Could you tell me what exactly is used on Linux to check idleness?

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Aug 10, 2018 in Hipchat

What should I think about when migrating HipChat to Slack?

...from the beginning. We have built up a lot of content in HipChat, with it being a core tool in our distributed company model. While it is true that we didn’t need to move to Slack immediately, we felt it...

368 views 1 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you