Hi Dana - we are currently working on a service that would provide counts for messages received while you're offline, but it is not yet available as a general feature. If you're interested in getting updates about progress, please follow and vote on https://jira.atlassian.com/browse/HCPUB-308
If you encounter any issues with message counts received while online, please let us know at firstname.lastname@example.org.
...have mention name FirstnameLastname. Fe.: @MaartenCautreels This certainly helps to know who is being mentioned in a conversation. Imagine your colleague sends the following message...
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