Hi Dana - we are currently working on a service that would provide counts for messages received while you're offline, but it is not yet available as a general feature. If you're interested in getting updates about progress, please follow and vote on https://jira.atlassian.com/browse/HCPUB-308
If you encounter any issues with message counts received while online, please let us know at firstname.lastname@example.org.
...from the beginning. We have built up a lot of content in HipChat, with it being a core tool in our distributed company model. While it is true that we didn’t need to move to Slack immediately, we felt it...
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