How do you change the default browser that opens when you click on a link in chat?

Links used to default to opening in chrome.  Now it opens in IE. 

3 answers

0 votes

That's usually an operating system choice, although some applications do pick it up.  HipChat isn't one, as far as I know, it relies on the OS setting for opening urls.  I'd guess that you've used or installed something that has changed the OS default for opening links.

Chrome is my default browser and has not changed for other applications.  Only HipChat is defaulting to the incorrect browser.

@Nic Brough [Adaptavist]

I have the same issue as Nick and Stephen.

Chrome is my default browser for all programs (see image) but HipChat open all links in my FireFox.

image2016-10-31 9:30:52.png


I'm also experiencing this same problem since updating to the latest version.

Try changing your global browser preference setting to something else, then back to your preferred browser settings.

I had this problem recently, first with links in HipChat opening in Safari while Chrome was my default browser, then after the most recent HIpchat update, with links (to non-video urls, like github pull requests) trying to open in "Hipchat", of all things.  Re-setting my global browser preference fixed it.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 14, 2018 in Hipchat Cloud

Hipchat Cloud and Stride have reached End of Life (updated)

All good things come to an end - thanks to all our customers and partners who have been along the Hipchat and Stride journey with us.  As of Feb 15th 2019, Hipchat Cloud and Stride have reached ...

32,730 views 7 7
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you