Raise it over at https://support.atlassian.com/contact
I would not bother if you're asking for Hipchat Cloud, as that's not being developed any more, you'd want to raise it for Stride. But Hipchat server is staying, so if it's that, go ahead.
Earlier this year we made the difficult decision to discontinue our team messaging tools, Stride and Hipchat. The end of life date for Stride and Hipchat Cloud is quickly approaching - February 15, 2...
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