The instructions for inviting new users to your HipChat account or existing users to your room can be found at https://confluence.atlassian.com/display/HIPCHAT/Invite+people. In general, new users must get invited to the group first, then may be added to the room.
...have mention name FirstnameLastname. Fe.: @MaartenCautreels This certainly helps to know who is being mentioned in a conversation. Imagine your colleague sends the following message...
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