The instructions for inviting new users to your HipChat account or existing users to your room can be found at https://confluence.atlassian.com/display/HIPCHAT/Invite+people. In general, new users must get invited to the group first, then may be added to the room.
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...from the beginning. We have built up a lot of content in HipChat, with it being a core tool in our distributed company model. While it is true that we didn’t need to move to Slack immediately, we felt it...
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