This sounds like a bug... I would recommend you contact our support folks at email@example.com and they should be able to help diagnose and/or file a bug to be addressed by the developers. If you have detailed steps and screenshots or a video of the problem that would be especially helpful when contacting them!
All good things come to an end - thanks to all our customers and partners who have been along the Hipchat and Stride journey with us. As of Feb 15th 2019, Hipchat Cloud and Stride have reached ...
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