This sounds like a bug... I would recommend you contact our support folks at firstname.lastname@example.org and they should be able to help diagnose and/or file a bug to be addressed by the developers. If you have detailed steps and screenshots or a video of the problem that would be especially helpful when contacting them!
...have mention name FirstnameLastname. Fe.: @MaartenCautreels This certainly helps to know who is being mentioned in a conversation. Imagine your colleague sends the following message...
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