How do I delete people from the system and how do I add them?

I want to delete a terminated  employee and add the replacement employee.

1 answer

The exact set of steps varies by application and whether you are on a self-hosted instance or an Atlassian Cloud instance. Additional variables are introduced when you are connected to an external directory. If you can give us more information on your environment, we can be more helpful.

Some general things about users, however.  In the Atlassian paradigm, you cannot delete a user once that user has done work in the system (opened an issue, participated in a code review, added a page, etc.) You can disable them so they don't consume a license, however.  If you are hooked up to an external directory, such as LDAP, when the user is disabled in LDAP, they can be automatically disabled, but this depends on how your external directory is st up in the application.

User creation can be a manual process, and again depends on which application and whether you are connected to an external directory.  It can also be an automatic process where the user is created in your external directory and synchronized with the Atlassian tool. The tools can also be configured to create a new user upon successful login attempt.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 14, 2018 in Hipchat Cloud

Hipchat Cloud and Stride End of Life: Just over 90 days away

Earlier this year we made the difficult decision to discontinue our team messaging tools, Stride and Hipchat. The end of life date for Stride and Hipchat Cloud is quickly approaching - February 15, 2...

528 views 0 2
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you