How do I add global emoticons to a chat?

I see the global emotions when I go to hipchat.com/emotions, but how do I actually ADD them to a chat? When I hover over one, it becomes a grey puzzle piece. Clicking, double clicking, and dragging all do nothing. What am I missing?

1 answer

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You type them directly into the chat input by putting them in parenthesis, e.g. (boom)

Like so: https://www.screencast.com/t/n7649WXja8H

Thanks, Daniel.  I recently joined a chat room and had the same question.  Other question: does the command have to be typed in each time or just once and the emoticon becomes part of my box?

Hi J.J., once you type '(' and then the first letter of the emoticon you want to use, you will see some autocomplete options appear. As soon as you see the option you are looking for, you can select and choose it. So you don't have to type the entire emoticon name every single time, but you need to type enough of it to choose it from the autocomplete list. Take a look at the video I included in the answer and you'll see what I mean. Hope that helps.

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