How can I review chat in Hipchat from the beginning of a contact?

I am trying to read a Hipchat convo from the very start, there is no specific keyword that I can search on, so how can I go back to the first contact and read on from there?

1 answer

This widget could not be displayed.

Hi Gary,

Thanks for your question. The HipChat app will always show the latest messages. To see older messages, you can scroll up or search by keyword or by date in HipChat.com. To search by date:

  1. Login to HipChat.com and log out from the app (if it opens)
  2. From the main screen click in People 
  3. Search and select the user
  4. Click in "View Chat History with <user>"
  5. You can then jump to an specific date to see the conversations. 

If the conversation was in a room, please repeat the steps above but instead select Rooms in item 2, then after search and selecting a room, click in History.

I hope the above helps. Please submit a support ticket if you experience issues or if your have further questions or concerns.

Kind regards,

 - Ricardo

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Aug 10, 2018 in Hipchat

What should I think about when migrating HipChat to Slack?

...from the beginning. We have built up a lot of content in HipChat, with it being a core tool in our distributed company model. While it is true that we didn’t need to move to Slack immediately, we felt it...

394 views 1 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you