Hi Paul,
Here's another way to get your active and inactive users for the past n days: How to check active and inactive users.
An inactive user is a user that hasn't logged in or sent a message to a room.
You can export your HipChat data, de-encrpyt it and view it:
Exporting and Importing your HipChat Data
But that's not really a usage report. I did not find an add-on to provide reporting - we do have a suggestion open to add reporting to the HipChat product:
HipChat Reporting: Activity Monitoring
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