I have it installed on my iPad, iPhone 6. The mobile notifications, were great, until I downloaded it onto my Mac. Now I don't get the mobile notifications, unless I check away everytime. Is there a way to permanently set it to away so I can get the mobile notifications?
If your Mac client isn't on idle, away or offline status, you won't be getting mobile notifications (or push notifications)
Have a read in Get and set notifications and reach out to support @ help.hipchat.com for further assistance!
Thanks Edwin, I've actually gone through that page and it was definitely helpful. I guess the confusion is that, back on my Android I would get push notifications as long as I didn't have a given room in HC open and in focus, but if it was minimized I would get the notifications to my phone. I can definitely understand not wanting notifications going all over the place like crazy, but for people that are in and and out of meetings throughout the day it can get a little tedious constantly changing your HC status on your laptop (I know, #lazy ). I guess what would be a great compromise would be an option you could turn on if you want push notifications even if you're logged in to the desktop client.
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