How can I backup/restore HipChat server?

I'm in the process of installing HipChat server (1.0.4 beta) on a dev box. We have a requirement for on-prem apps that we can take backups of the database and restore from backups. I see that HipChat using mysql and that you can take a backup from an admin UI, but I don't see any mention of how to perform a restore. I also don't see any mention of how to connect to the database. Any suggestions on how to perform a backup/restore?

2 answers

1 accepted

Accepted Answer
0 votes
David Maye Atlassian Team Aug 05, 2014

Hi Tom,

I'm afraid there isn't a simple solution to restoring backups into HipChat Server right now. A solution will be developed, but nothing is set in the current beta. The backup in the webUI is for message backup and does not (currently) export files or 1-1 chats, or even Server configuration data.

We recommend doing a virtualization based backup (either VM snapshots or export) until the HC Server exporter is completed. A quick Google search should offer more information on how to do both.

Cheers,
-David

Hi Thomas,

We have built the tool to backup/restore server in the current version. Here's our official documentation on backing up and restore HipChat Server that you can refer to for details: https://confluence.atlassian.com/display/HC/Backing+up+and+restoring+HipChat+Server

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Aug 10, 2018 in Hipchat

What should I think about when migrating HipChat to Slack?

...from the beginning. We have built up a lot of content in HipChat, with it being a core tool in our distributed company model. While it is true that we didn’t need to move to Slack immediately, we felt it...

504 views 1 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you