How Can i Delete a HipChat Group (or account) ?

we're testing HipChat integration with Jira, and - due to forgetfulness - we had two different team members create two different HipChat "groups"  It would seem that they are now and forever stuck with that account/group association. we do not need two different groups, further, i need the email addresses used (which equate to HipChat accounts) to be associated with the same group.

 

So, ideally, we would be able to delete one of the groups that was created and add that user's account to the other group.  But i would settle for being able to delete one of the accounts (actually delete, not disable) so that it can be recreated against the other group.  As far as i can tell neither of these things are possible.

2 answers

Hello Sarah,

If you want to delete just an account, you might follow this link: https://www.hipchat.com/account/delete (as admin)

Now if you want to delete a specific group, you need to open a ticket if Atlassian.

If you need any further help, please let us know!

Kind regards,
Diego Gundel Machado

How can I as a user just completely leave a group and create my own?

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published yesterday in Hipchat

Moving from Hipchat to Stride? Here’s what you’ll love

Heya, Hipchat friends! We’re so happy you’re checking out   Stride. Whether you know it or not, you have been instrumental in making Stride come to life. Every feature, design, and functionality...

81 views 3 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you