Hipchat video call notification not as expected

Hi All,

my team is evaluating HipChat (windows client) and we're making use intensively of video calls, but with all the norifications turned on, we can't receive a proper notification about a video call.

I mean, there's no blinking icon in the task bar.

It's true that in the HipChat client there's a popup in the upper right corner and a sound notification is raised, but if sound is disabled (common setup for us) and if you're not looking at the HipChat client in that moment, you're probabily going to miss the call.

How can we deal with it?

2 answers

1 vote

There is currently an issue on the Windows client (v4.27.x) that is causing call notifications to not get properly played/displayed. A fix is on the way out in the next update (will be version 4.28). Apologies for any difficulties caused in the meantime.

Great, we're looking forward 4.28 then!

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 14, 2018 in Hipchat Cloud

Hipchat Cloud and Stride End of Life: Just over 90 days away

Earlier this year we made the difficult decision to discontinue our team messaging tools, Stride and Hipchat. The end of life date for Stride and Hipchat Cloud is quickly approaching - February 15, 2...

29,948 views 0 7
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you