On every platform in which I use hipchat I have an unread messages notification on the icon, but no unread messages in the app. I'm kind of annoyed by this. I'm not the kind of person who leaves messages unread. How do I fix it?
We might need to look at a couple more things on this, hence, I'd like to invite you to raise this as a Support Request via https://support.atlassian.com/contact/#/.
Be sure to use your HipChat Account Email Address so that we can easily look it up!
...have mention name FirstnameLastname. Fe.: @MaartenCautreels This certainly helps to know who is being mentioned in a conversation. Imagine your colleague sends the following message...
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