Hipchat shows unread messages on icon, no unread messages in app.

On every platform in which I use hipchat I have an unread messages notification on the icon, but no unread messages in the app.  I'm kind of annoyed by this. I'm not the kind of person who leaves messages unread.  How do I fix it?

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Hey Marcus!


We might need to look at a couple more things on this, hence, I'd like to invite you to raise this as a Support Request via https://support.atlassian.com/contact/#/.


Be sure to use your HipChat Account Email Address so that we can easily look it up!

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