Hipchat shows me as logged in even when I have signed out?

I sign out from my hip chat sessions after work every evening. But, it still shows me as signed in to my other colleagues. In fact, it shows me as logged in all through the night and till the next morning when I actually sign in again. Please tell me how to resolve this problem?

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Edwin Ho Atlassian Team Sep 20, 2017

Hi Sujata.

It takes a minute or two to have your HipChat session fully signed out. However, it's good to know what other client sessions you currently have at the URL below:

Here, you can give it a try to attempt disconnecting existing sessions. If that doesn't help, contact HipChat Support and our team will be able to lookup for you!


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