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Hipchat server time incorrect

Hi 

I am evaluating a locally hosted HipChat server. (OVA based installation.)

For some reason the timestamps in our messages are all 2 hours in the future (Our local time is UTC +2). We are using the latest version of the HipChat desktop app ( 4.27.1.1658 (Web Core 4.27.10))

Changing the local time on the desktop app makes no difference.

If I ssh into the HipChat server and execute "date" i see that it says the UTC time is effectively the same as the local time, it should be 2 hours less than our local time.

I followed the workaround in this link:

https://confluence.atlassian.com/hipchatkb/hipchat-server-utc-time-is-incorrect-834225124.html

After running: "hwclock --hctosys"

the "date" command gives the correct UTC time but after I send a chat message using the desktop app, the time gets reset somehow back to the incorrect value. I confirm this by running "date" again and I see the incorrect UTC time.

Is there anything I can do to sort out the time on my HipChat installation so that our chats will show the correct timestamps?

1 answer

So I realize where my problem was. I discovered that our VMWare VSphere host did not have its time configured correctly. After setting it up to use NTP server, I rebooted the HipChat vm and all was well with our timestamps.

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