HipChat Server's default configuration tries to be as functional as possible and email notifications are an important part of how HipChat works.
Please browse to https://<your HipChat server>/server_admin/email to set the email relay server hostname and authentication to proxy email out to your users. You can also SSH in and type "hipchat email" to set the relay from the command line.
...have mention name FirstnameLastname. Fe.: @MaartenCautreels This certainly helps to know who is being mentioned in a conversation. Imagine your colleague sends the following message...
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