Hipchat : redirect at sign_in problem


We just try to start using HipChat :   We installed HipChat,using an OVA:

    - VM name : machine00

    - we configured an IP static :  ( following the instructions at https://confluence.atlassian.com/hc/deploying-hipchat-server-609944387.html#DeployingHipChatServer-configure )

  - we configured  the network via the web interface ( HostName : hipchat; Domain : attanea.net )

  - we configured our apache reverse proxy ( with CA authority ) and our DNS with the new entry :

  •    dns conf for HipChat  :        hipchat.attanea.net   10.109.022 (–> the addres of the reverse proxy )
  •  reverse proxy conf for HipChat :
                      Listen                  NameVirtualHost
            ## Hipchat Atlassian
            ServerName hipchat.attanea.net
            # Activate the SSL layer
          SSLEngine On
         ProxyPass / http://machine00/
         ProxyPassReverse / http://machine00/
        RequestHeader set X-Forwarded-Proto "https"


  1. When we connect  :


--- > no problem : route is ok  and our CA is used


     2. But when we send the form, after filling our credentials : there is a redirect  to this address :

   https://machine00 ( this is the name of the machine )

 and we are not passing by the reverse proxy anymore. ( and not using our CA anymore)

So my question is : why this redirection on sign_in ???? How can we solve the problem ?

Have you got any idea ? Is it possible to refactor the code ?

Is there any problem with our reverse proxy configuration ?










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