Hipchat plugin for status codes

Jeff Tillett
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October 18, 2016

I currently manage a support desk and would like to use HipChat to notify users of our availability. Currently I am using /away lunch or /away meeting etc, and then have to remember to do /available when I return. 

What I would like to have, is a glance or a simplified command for updating status'. A glance with buttons labeled "Lunch","Desktop Support","Meeting", etc, with a button for available would be great. Another option would be a simplified slash command plugin like /lunch, /floor, etc. 

Is anyone aware of a plugin or integration to achieve this? My google has failed me!

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crivers
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 21, 2016

I'm not aware of any plugin that provides these shortcuts directly. However, what you're looking for sounds relatively straightforward. If you or someone you know is interested in trying their hand at developing an addon of their own, you might be able to create exactly what you want without too much effort.

Check out https://developer.atlassian.com/hipchat/getting-started for a bunch of information on how to get started writing an addon and https://www.hipchat.com/docs/apiv2/method/update_user for the particular API method you might use to update a user's status from the addon.

If you end up building your addon and find it useful, you could even list it for other users to take advantage of!

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