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Hipchat opengl crash on Ubuntu (with nvidia drivers)

xarkam Apr 21, 2016

Hello, my hipchat4 crash on startup with this log information:

hipchat4 --disable-gpu                       
hello 0.128337
Fontconfig warning: "/etc/fonts/infinality/conf.d/41-repl-os-win.conf", line 148: Having multiple values in <test> isn't supported and may not work as expected
Fontconfig warning: "/etc/fonts/infinality/conf.d/41-repl-os-win.conf", line 160: Having multiple values in <test> isn't supported and may not work as expected
Warning: [14:29:46][:0] Installed Qt WebEngine locales directory not found at location /opt/HipChat4/lib/translations/qtwebengine_locales. Trying application directory...
Warning: [14:29:46][:0] Qt WebEngine locales directory not found at location /opt/HipChat4/lib/qtwebengine_locales. Trying fallback directory... Translations MAY NOT not be correct.
[0421/162946:WARNING:resource_bundle.cc(291)] locale_file_path.empty() for locale 
--type=zygote
hello 0.575477
[14:29:46][void HipChatApplication::initialize(HipChatApplication::Configuration&):391] datapath "/opt/HipChat4/lib"
[14:29:46][void AbstractOnlineStatus::doSecondaryCheck(bool):183] Do secondary online check
Warning: [14:29:46][qt.network.ssl][:0] QSslSocket: cannot resolve SSLv2_client_method
Warning: [14:29:46][qt.network.ssl][:0] QSslSocket: cannot resolve SSLv2_server_method
Installed Qt WebEngine locales directory not found at location /opt/HipChat4/translations/qtwebengine_locales. Trying application directory...
Qt WebEngine locales directory not found at location /opt/HipChat4/lib/qtwebengine_locales. Trying fallback directory... Translations MAY NOT not be correct.
Installed Qt WebEngine dictionaries directory not found at location /opt/HipChat4/qtwebengine_dictionaries. Trying application directory...
[0421/162946:WARNING:resource_bundle.cc(291)] locale_file_path.empty() for locale 
Warning: [14:29:46][:0] Remote debugging server started successfully. Try pointing a Chromium-based browser to http://127.0.0.1:12345
[14:29:47][void AbstractOnlineStatus::handleOnlineStatusResult(bool):154] newOnlineState:  true
[14:29:47][void HipChatApplication::onInitialOnlineCheck(bool):302] HCA isInitOnline:  true
[14:29:47][void HipChatApplication::onInitialOnlineCheck(bool):305] doAuth
[14:29:47][QString AbstractSettings::decryptLoginData() const:155] login data is encrypted, so decrypting
[14:29:48][void IdleTime::init():82] Initialzing idle timer
[14:29:48][void AbstractHipMainWindow::init():114] LastWindowSize :  QRect(2016,83 1174x768)  Maximized :  false
[14:29:48][void AbstractHipMainWindow::init():151] Restoring zoom from settings:  -1
[14:29:48][qml][onCompleted:7] QML localContentCanAccessRemoteUrls true
[14:29:48][qml][onCompleted:9] QML localStorageEnabled true
[14:29:48][qml][onCompleted:11] QML accessFileUrls true
[14:29:48][qml][onParentChanged:10] Client Parent Changed : QQuickRootItem(0x2a938b0)
[14:29:48][QUrl WebBridge::createLocalURL(QString) const:38] url =  QUrl("file:///opt/HipChat4/share/clientweb/index.html")
[14:29:48][HipClientView::HipClientView(AbstractHipMainWindow*, Utils*, AccountInfo*):78] Set Client URL :  true
[14:29:48][void AbstractHipMainWindow::addClientView(AccountInfo*):166] currentWebView:  QVariant(QObject*, QQuickWebEngineView_QML_6(0x2b82b70, name = "webView"))
[14:29:48][void AbstractHipMainWindow::addClientView(AccountInfo*):168] Set currentWebView :  true
[14:29:48][qml][onParentChanged:10] Client Parent Changed : HipMainWindow_QMLTYPE_1(0x2a76080)
[14:29:48][void AbstractHipMainWindow::addClientView(AccountInfo*):170] Set Client Parent :  true
[14:29:48][qml][onNavigationRequested:83] onNavigationRequested: file:///opt/HipChat4/share/clientweb/index.html
Fontconfig warning: "/etc/fonts/infinality/conf.d/41-repl-os-win.conf", line 148: Having multiple values in <test> isn't supported and may not work as expected
Fontconfig warning: "/etc/fonts/infinality/conf.d/41-repl-os-win.conf", line 160: Having multiple values in <test> isn't supported and may not work as expected
[14:29:49][virtual void IndexBridge::controlChannelReady():26] IndexBridge Control Channel signaled ready from Webcore
[14:29:49][void HipClientView::onChannelReady():160] About to get config
[14:29:49][QString AbstractSettings::decryptLoginData() const:155] login data is encrypted, so decrypting
Fatal error: [14:29:49][:0] Failed to create OpenGL context for format QSurfaceFormat(version 2.0, options QFlags(), depthBufferSize 24, redBufferSize -1, greenBufferSize -1, blueBufferSize -1, alphaBufferSize -1, stencilBufferSize 8, samples -1, swapBehavior 2, swapInterval 1, profile  0) 
[1]    3941 abort (core dumped)  hipchat4 --disable-gpu

Why I have a opengl error with official nvidia drivers ? (same with no disable-gpu option)

 

Thanks.

1 answer

0 votes
xarkam Apr 21, 2016

After upgrading ubuntu to 16.04, hipchat4 is launches

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