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Hipchat not work on browser version in few members

Hello. I have a hipchat with about 300 members in it.

Recently. I have a problem with adding new members. They could not log in.

Browser (FF, Chromem IE) shows error page with text like this - "Coun't not load the page, Try to realod, Check our status."

All steps don't help (reload page, reload PS and so on).

Can you figure with this problem out or give some advices how to work around it?

Thanks. 

1 answer

0 votes
Syahrul Atlassian Team Jul 25, 2017

Hi there,

 

Could you raise a support ticket at https://support.atlassian.com/ we'll help you troubleshoot this issue further.

 

-

Cheers!

Syahrul

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