Hipchat not work on browser version in few members

Hello. I have a hipchat with about 300 members in it.

Recently. I have a problem with adding new members. They could not log in.

Browser (FF, Chromem IE) shows error page with text like this - "Coun't not load the page, Try to realod, Check our status."

All steps don't help (reload page, reload PS and so on).

Can you figure with this problem out or give some advices how to work around it?

Thanks. 

1 answer

0 votes

Hi there,

 

Could you raise a support ticket at https://support.atlassian.com/ we'll help you troubleshoot this issue further.

 

-

Cheers!

Syahrul

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 14, 2018 in Hipchat Cloud

Hipchat Cloud and Stride have reached End of Life (updated)

All good things come to an end - thanks to all our customers and partners who have been along the Hipchat and Stride journey with us.  As of Feb 15th 2019, Hipchat Cloud and Stride have reached ...

32,340 views 7 7
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you