It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Hipchat - logs for username + IP address


I'm running an on-premise install of hipchat and am trying to find logs that will show me the IP address and username pertaining to login events (logon, failure, logoff). So far, I've located the crowd log at /var/log/hipchat/atlassian-crowd.log but it only contains username information (nothing about client IPs) and has a bunch of asian language characters in-between brackets I can't decipher. Can anyone point me to documentation on how to enable IP data in the logs?

* I suppose this question pertains to crowd but since I only installed hipchat and I don't want to break anything with the crowd config if I can avoid it - figured I'd gear my question in the hipchat room.



1 answer

0 votes
Shanye Atlassian Team Apr 06, 2015

It looks like /var/log/hipchat/nginx.log contains the IP addresses of logins and logouts, but not usernames. You may want to try lining up timestamps between these two log files to get the information you're looking for. :smile:

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Hipchat

Hipchat Cloud and Stride have reached End of Life (updated)

All good things come to an end - thanks to all our customers and partners who have been along the Hipchat and Stride journey with us.  As of Feb 15th 2019, Hipchat Cloud and Stride have reached ...

35,188 views 9 8
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you