If you are asking if HipChat has access to the full 1-1 message history, the answer is yes (unless the group is using HipChat Server beta, then the answer is no).
If you're requesting access to 1-1 message history, then you will have to email support at email@example.com and they can guide you through the steps. Please note, you will have to be the owner or admin of the group to request this info.
Hope this helps,
...from the beginning. We have built up a lot of content in HipChat, with it being a core tool in our distributed company model. While it is true that we didn’t need to move to Slack immediately, we felt it...
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