If you are asking if HipChat has access to the full 1-1 message history, the answer is yes (unless the group is using HipChat Server beta, then the answer is no).
If you're requesting access to 1-1 message history, then you will have to email support at firstname.lastname@example.org and they can guide you through the steps. Please note, you will have to be the owner or admin of the group to request this info.
Hope this helps,
Earlier this year we made the difficult decision to discontinue our team messaging tools, Stride and Hipchat. The end of life date for Stride and Hipchat Cloud is quickly approaching - February 15, 2...
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