Hello,

I've got a user who, when attempting to log into Hipchat desktop app, is redirected to the Hipchat website.  When he clicks on Login, he can enter his email addres, then is directed to the SSO site, and when he enters his information there, he is just redirected back to the website.

Any help would be greatly appreciated.

Michael

1 answer

0 vote
Ann Worley Atlassian Team Apr 24, 2017

There has been an update to our login systems. Please ask the user to reset their password at https://www.hipchat.com/forgot_password. More details are available at status.hipchat.com.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published yesterday in Hipchat

Moving from Hipchat to Stride? Here’s what you’ll love

Heya, Hipchat friends! We’re so happy you’re checking out   Stride. Whether you know it or not, you have been instrumental in making Stride come to life. Every feature, design, and functionality...

97 views 3 7
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you