I've got a user who, when attempting to log into Hipchat desktop app, is redirected to the Hipchat website.  When he clicks on Login, he can enter his email addres, then is directed to the SSO site, and when he enters his information there, he is just redirected back to the website.

Any help would be greatly appreciated.


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Ann Worley Atlassian Team Apr 24, 2017

There has been an update to our login systems. Please ask the user to reset their password at https://www.hipchat.com/forgot_password. More details are available at status.hipchat.com.

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