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Hipchat admin password

Hi,

I am using the Hipchat AMI (2.4.3) and everywhere I have read online seems to suggest that the default admin password is 'hipchat' but it is telling me this is incorrect.

Screenshot 2019-05-10 at 10.55.17.png

Does anyone have any experience with this? Or know what the password might be?

Thanks

1 answer

0 votes
David Maye Atlassian Team May 14, 2019

Hi Jake,

The default password is 'hipchat' as you've read online but we encourage admin's to change it when the server is first setup (for obvious reasons). 

In this case, your only recourse will be to use a live CD to change the password as outlined at https://confluence.atlassian.com/hipchatkb/hipchat-server-cannot-access-admin-backend-through-terminal-ssh-957137915.html

I hope this helps.

Cheers,
-David
HipChat Server/Data Center Premier Support Engineer II | Atlassian

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