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Hipchat Windows Application not displaying JIRA Avatars

When using the HipChat Windows Application none of the JIRA Avatars are displaying in the main feed window.  The Issue Type, Priority, etc shows up fine, but not the profile picture.  These images show fine in the web versions, just not the Windows application.  Any thoughts?  Thanks!


2 answers

1 accepted

1 vote
Answer accepted
Anatoli Atlassian Team Apr 11, 2016

Yeah, it looks like a bug. The avatars are behind a log-in page. On the web you are most likely logged into JIRA already that's why the avatars are shown. In the desktop clients it is not the case.

Where is the bug ticket? Is this going to be resolved?

I agree. Either:

1) provide an option in JIRA to allow unauthenticated access to the avatars


2) have HipChat proxy access to JIRA (given JIRA already trusts HipChat)

This matter is publicly tracked here:

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