Hipchat VMWare - Not Accessible from External IP

Hi. I'm trying to get VMWare setup correctly so that I can host Hipchat from my home. I have a static IP from my ISP, and under VMWare, I am using the bridged-networking mode.

Here are my IP configuration settings (of course, I have already ran the "hipchat network" command to set it to a static address, and the configuration is listed below under "VMWare running Hipchat").

Desktop PC (running VMWare):
- IP
- Subnet:
- Gateway:
- DNS:

VMWare running Hipchat:
- IP
- Subnet:
- Gateway:
- DNS:

Now, if I browse to on another computer in my house, I do see the Hipchat setup/welcome screen, however, if I try to access it from my external IP (let's say,, then it refuses to load. My modem has been configured with on a DMZ so it should be accessible.

I am completely lost as per why this isn't working, and any help would be appreciated.

1 answer

1 accepted

0 votes
Accepted answer

Ah, I've finally managed to solve it. The problem was in my modem, even though I had my VMWare IP on a DMZ, I had ports open for the Xbox 360, Xbox One and PS3 which were using port 80 and 443. I closed them, and then the server started browsing externally without any problems whatsoever. Thanks.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 14, 2018 in Hipchat Cloud

Hipchat Cloud and Stride End of Life: Just over 90 days away

Earlier this year we made the difficult decision to discontinue our team messaging tools, Stride and Hipchat. The end of life date for Stride and Hipchat Cloud is quickly approaching - February 15, 2...

27,627 views 0 7
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you