Hipchat: Userimport from JIRA fails for single user

HipChat does not take a user from JIRA, which I created manually before linking JIRA user service. 

Furthermore I am not able to delete that user. Any manual I find says "don't delete users, just deactivate". But in this case, I have to delete the user.

How can I do so? Is there any command for a factory reset?

1 answer

0 votes

It sounds like this might be a duplicate of the question asked at https://answers.atlassian.com/questions/57001407 - please check there for an answer (likely need to contact support@hipchat.com)

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